CAUTION
You may browse the internet in a safe manner if you take into account minimal precautions, especially when working with online banking or home banking.
Internet Fraud
Fraud on the internet: to know the most frequent fraud types will spare you from surprises.
andbanc’s Security Solution
andbanc relies on the most advanced technology to guarantee the highest level of security and confidentiality of your transactions.
Security - What you should do
You may browse the internet in a safe manner if you take into account minimal precautions, especially when working with online banking or home banking. If you follow the steps which are further ahead, your computer protection will increase substantially and the browsing will be more secure, both when accessing the online banking and when you normally browse other websites.
Update your PC with the latest security programs
Maintain your PC operative system and other internet browser programs, like Internet Explorer, updated.
From time to time, new security loops appear in the PC programs. The software manufacturers have software to correct these problems. Check if there are any updates.
Antivirus
Every day new types of vicious software viruses appear, like virus, Trojans, explorers, etc…
It is very important to have an antivirus and updated daily. A not up to date antivirus loses quickly its effectiveness because it cannot recognize new viruses.
It is important that the antivirus is configured properly. Don’t hesitate in using the services from technical professionals if the configuration leaves you unsure.
It is important that you run a total antivirus check on your entire computer, periodically.
Firewall'
It is software which prevents the access to the PC externally without your permission and it notices you if anyone attempts to. As the antivirus, a badly configured is practically worthless. Don’t hesitate to use the services of technical professionals if the configuration leaves you unsure.
Anti spyware
A good part of the existing malicious software is called spyware or spy software, its function is to obtain personal information of the user, like the sites you visit, the information you type or your browsing habits. This type of software is not a virus; therefore, not all antivirus programs will detect it.
Installing an anti spyware is a good security measure, but as always, it has to be updated and well configured. Don’t hesitate to use the services of technical professionals if the configuration leaves you unsure.
Access with key,
The key access is the equivalent of a door key of your home, of your car, etc…
You have to always keep them as a secret and well stowed away.
Password minimum security measures are:
Anytime you can, try to use a different password for each site where you use passwords, like e-mail accounts, home banking, online press subscriptions, etc.
Do not use personal information as passwords, like personal or family members’ names, birthdates, anniversaries or names of places.
Try to memorize the passwords, if it is not possible, keep them in a safe place where nobody else has access to, but you.
NEVER give them to anyone. Never give them away through e-mail. Don’t answer to e-mails where your passwords asked.
Internet fraud is normal. Knowing the most frequent fraud types will prevent you from unpleasant surprises.
Replacement data or 'phishing'
In general, it tries to obtain the access information to bank accounts through e-mail, in the name of a legit entity. They usually inform of security problems, inviting the person to enter in their home banking ‘to verify the correct functioning of their access system’. Normally it takes the person into a site that looks like their home banking settings, but in reality, it is in an internet site with the same image of the site where the passwords are captured.
Don’t trust e-mails with strange subjects or from unknown senders.
Don’t trust e-mails which ask you personal information, except if you know the sender’s identity irrefutably.
Check e-mails through ‘preview’ which is the same as to open the e-mail. If you can avoid it, do not use ‘preview’ because there are viruses which are run the moment the e-mail is opened.
When suspecting you have received a fraudulent e-mail, get in contact with your banking entity.
Your banking entity will never ask you information of your credentials by e-mail or in any other manner.
Internet Explorer
When you visit a sensitive site like home banking, always type the full the address or URL. Do not click on the link.
If you use a browser in a computer that is not your own, for example at a cybercafé or the like, when accessing home banking, you expose your credentials to be captured if the PC has a key recognition spyware program installed.
Do not trust windows with strange messages
Read always the notices and warnings.
andbanc relies on the most advanced technology to guarantee the highest level of security and confidentiality of your transactions.
The technology guarantees your unmistaken identity is based on the combination of a Password and of Digital Pads.
The security system authenticates your identity and guarantees the information integrity and the welcoming instructions at the e-andbanc service. In this manner, all your transactions made at e-andbanc remain signed electronically.
Contact andbanc 
The information on the andbanc WebPages are to inform the users about our products and services, and to establish informative direct communication channels with the general public and specifically clients, through e-mail.
The documents and the graphic design are property of andbanc. Therefore, the reproduction, copy, distribution are prohibited, as are, other manipulative activities of these documents, without expressed authorization from andbanc. Inappropriate use will be penalized according to the in force legislation.
The access to the andbanc WebPages and any use of the information contained on them is of the exclusive responsibility of the user. In any case, this information may be taken as a recommendation, advice or subscription offer. andbanc will not be held responsible for any consequence, damage or loss which is linked to the improper access or use of the andbanc information. andbanc does not guarantee that the information, the texts, graphics, links and content of all articles on the andbanc websites are exact or complete.
It is necessary to always have the value of the investments and the returns produced by these. It may increase or decrease and the investors may lose partially or completely the invested amounts.
andbanc reserves the right to modify, suspend, cancel or restrict the web content or links without previous notice necessary.
andbanc does not make any commitment of updating the content information on the andbanc website, nor does it assume any responsibility about content or commercial services or of another group of websites, which may be electronically linked directly or indirectly, through the andbanc websites.
andbanc declines all responsibility for the access of people from places in which publicació is prohibited, or the disposition of the andbanc websites and if necessary, the access may be restricted or refused.